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Product Overview

Based on natural language processing, in-depth transfer learning and other technologies, the Smart Dialogue Robot System can be customized quickly and flexibly according to customers' business requirements, including Q&A robot, task-based Q&A robot and structured knowledge Q&A robot, which can meet the needs of various application scenarios such as intelligent government affairs Q&A, intelligent statistics Q&A, intelligent epidemic Q&A and intelligent office Q&A.

Application Scenario

It provides intervention preset functions and flexible dialogue central control management for office application scenarios, which can be easily adjusted for different business processes, so as to serve customized business of office, and help enterprises realize intelligent office upgrade.

In the process of reporting enterprise statistical data, there are lots of consulting requirements in the enterprise, which requires the statistical department to provide real-time guidance. The intelligent statistics Q&A can help the statistical department to simplify the annual statistical report work, fully release the pressure of staff, improve the statistical quality and promote the service level and efficiency of statistical work.

In the face of explosive information consultation, the government and relevant departments are facing a huge pressure from public service. The intelligent epidemic Q&A can effectively assist the government in the prevention and control of epidemic, public consultation and stable management.

Intelligent office Q&A
Intelligent statistics Q&A

It provides intervention preset functions and flexible dialogue central control management for office application scenarios, which can be easily adjusted for different business processes, so as to serve customized business of office, and help enterprises realize intelligent office upgrade.

In the process of reporting enterprise statistical data, there are lots of consulting requirements in the enterprise, which requires the statistical department to provide real-time guidance. The intelligent statistics Q&A can help the statistical department to simplify the annual statistical report work, fully release the pressure of staff, improve the statistical quality and promote the service level and efficiency of statistical work.

Intelligent epidemic Q&A

In the face of explosive information consultation, the government and relevant departments are facing a huge pressure from public service. The intelligent epidemic Q&A can effectively assist the government in the prevention and control of epidemic, public consultation and stable management.

Product Advantages

Quick and flexible access

With respect to the customers' application scenarios and business systems, it supports multiple accesses such as WeChat official account, applet, WeChat group, Web, APP, etc. to meet the requirements of various application scenarios.

Multilingual support

It supports intelligent Q&A in more than ten languages, including Chinese, English, French, Russian, Thai, Arabic, Portuguese, German, etc., which have been applied in practice.


Closed-loop training mechanism of feedback on learning

The system automatically responds to the user feedback, and the users can easily correct the errors of the task robots. The model constantly improves the dialogue effect and makes the dialogue more intelligent by the study of error correction.

Accurate question semantic recognition capability

Using the cutting-edge in-depth transfer learning technology, with respect to various questions of users, it can realize accurate semantic recognition, and the accuracy of semantic equivalence recognition exceeds 90%.




Quick and flexible access

With respect to the customers' application scenarios and business systems, it supports multiple accesses such as WeChat official account, applet, WeChat group, Web, APP, etc. to meet the requirements of various application scenarios.

Multilingual support

It supports intelligent Q&A in more than ten languages, including Chinese, English, French, Russian, Thai, Arabic, Portuguese, German, etc., which have been applied in practice.


Closed-loop training mechanism of feedback on learning

The system automatically responds to the user feedback, and the users can easily correct the errors of the task robots. The model constantly improves the dialogue effect and makes the dialogue more intelligent by the study of error correction.

Accurate question semantic recognition capability

Using the cutting-edge in-depth transfer learning technology, with respect to various questions of users, it can realize accurate semantic recognition, and the accuracy of semantic equivalence recognition exceeds 90%.




Quick and flexible access

With respect to the customers' application scenarios and business systems, it supports multiple accesses such as WeChat official account, applet, WeChat group, Web, APP, etc. to meet the requirements of various application scenarios.

Multilingual support

It supports intelligent Q&A in more than ten languages, including Chinese, English, French, Russian, Thai, Arabic, Portuguese, German, etc., which have been applied in practice.


Closed-loop training mechanism of feedback on learning

The system automatically responds to the user feedback, and the users can easily correct the errors of the task robots. The model constantly improves the dialogue effect and makes the dialogue more intelligent by the study of error correction.

Accurate question semantic recognition capability

Using the cutting-edge in-depth transfer learning technology, with respect to various questions of users, it can realize accurate semantic recognition, and the accuracy of semantic equivalence recognition exceeds 90%.




Product Functions

Structured knowledge Q&A

According to the knowledge graph constructed by customers, it realizes the Q&A function based on knowledge graph, and supports the single-hop Q&A and multi-hop Q&A for entities, relationships and attributes.


Multiple rounds of Q&A

In task-based Q&A, the system can memorize several rounds of questioning information of the user, and intelligently realize the effect of multiple rounds of Q&A in combination with the current questions of the user.

Visual knowledge base management

It supports the visual management of customers' dialogue templates, Q&A dialogue knowledge, thesaurus, colloquial words, etc., and helps customers realize the knowledge operation and management of Q&A dialogue robots in a convenient and efficient manner.


Quick custom dialogue

It provides a convenient visualization operation interface, supports adding or batch importing Q&A knowledge base and custom configuration of dialogue template, and realizes custom services of consulting Q&A and multiple dialogues in different scenarios.

Dialogue strategy management

Smart dialogue robot identifies the business handling requirements submitted by users through dialogue, calls the task execution interface of the business system, and completes the business transaction required by users.




Dialogue management

By identifying the user's intention of dialogue, it can match the scenarios of problem handling, control the progress of dialogue, conduct question answering and task execution, and can support task intention switching in dialogues.

Product Functions

Structured knowledge Q&A

According to the knowledge graph constructed by customers, it realizes the Q&A function based on knowledge graph, and supports the single-hop Q&A and multi-hop Q&A for entities, relationships and attributes.


Multiple rounds of Q&A

In task-based Q&A, the system can memorize several rounds of questioning information of the user, and intelligently realize the effect of multiple rounds of Q&A in combination with the current questions of the user.

Visual knowledge base management

It supports the visual management of customers' dialogue templates, Q&A dialogue knowledge, thesaurus, colloquial words, etc., and helps customers realize the knowledge operation and management of Q&A dialogue robots in a convenient and efficient manner.


Quick custom dialogue

It provides a convenient visualization operation interface, supports adding or batch importing Q&A knowledge base and custom configuration of dialogue template, and realizes custom services of consulting Q&A and multiple dialogues in different scenarios.

Dialogue strategy management

Smart dialogue robot identifies the business handling requirements submitted by users through dialogue, calls the task execution interface of the business system, and completes the business transaction required by users.




Dialogue management

By identifying the user's intention of dialogue, it can match the scenarios of problem handling, control the progress of dialogue, conduct question answering and task execution, and can support task intention switching in dialogues.

Product Functions

Structured knowledge Q&A

According to the knowledge graph constructed by customers, it realizes the Q&A function based on knowledge graph, and supports the single-hop Q&A and multi-hop Q&A for entities, relationships and attributes.


Multiple rounds of Q&A

In task-based Q&A, the system can memorize several rounds of questioning information of the user, and intelligently realize the effect of multiple rounds of Q&A in combination with the current questions of the user.

Visual knowledge base management

It supports the visual management of customers' dialogue templates, Q&A dialogue knowledge, thesaurus, colloquial words, etc., and helps customers realize the knowledge operation and management of Q&A dialogue robots in a convenient and efficient manner.


Quick custom dialogue

It provides a convenient visualization operation interface, supports adding or batch importing Q&A knowledge base and custom configuration of dialogue template, and realizes custom services of consulting Q&A and multiple dialogues in different scenarios.

Dialogue strategy management

Smart dialogue robot identifies the business handling requirements submitted by users through dialogue, calls the task execution interface of the business system, and completes the business transaction required by users.




Dialogue management

By identifying the user's intention of dialogue, it can match the scenarios of problem handling, control the progress of dialogue, conduct question answering and task execution, and can support task intention switching in dialogues.

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